Posted by Chris Lang, at 11:51AM 06/30/08 and by 1 others: Seth's Blog: The magic of low-hanging fruit
Note: It's way more profitable to encourage each of your existing customers to spend $3 than it is to get a stranger to spend $300. It's also more effective to get the 80% of your customer service people that are average to be a little better than it is to get the amazing ones to be better still. tags: internet marketing
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